During a discussion with a colleague, I emphasized that the role of tour drivers in ensuring a smooth tour is not just to drive. It includes other skills. She responded by saying "what matters is for the driver to drive us safely to our destination". I replied that I agree with her, but a tourism driver requires other skills which will compliment the tour either positively or negatively. In the tourism industry, the duty of the tourism driver is beyond driving of vehicle. The position of tourism drivers are usually undermined. The undermining may affect the impression the tour company have worked hard to create on the minds of the clients. Who is a tourism driver? A tourism or tour driver understands support and customer services by been respectful, render assistance and develop mutual association with the visitors and are concerned about transporting visitors safely to their destination. The way the tour driver dresses matters. He must be smartly dressed. The smile on the fa...